Just stumbled over this:
A very funny commercial for Skype at least!
Being a Skype addict since the first day they released it. (Back then when it was still half-duplex) I also remember the posts on their forum regarding the awful experience with the live chat that the Skype Customer Support offered. Then they removed this way of communicating with the Skype support relying totally on emails.
Now the live chats are back: (contact them here – by the way: Server times out as I write this).
So I thought it would be a good idea to write to them asking what the plans for Skype for Iphone are, as T-Mobile Germany allows now voip telephony as an extra bookable package.
However the holy Skype support didn’t even know about the existance of Skype for iPhone and insisted that there is none but only the 3rd partly application “Fring”.
When he found out he was right, he insisted I shall ask 3G/Edge. The conversation was pointless, my question was not answered, I ended the conversation.
Background is that, despite T-Mobile Germany removing the block tehre is still a block for VoiP on the iPhone over 3G/EDGE because Apple’s Appstore forbids it.
Conclusion: If you need help try the forums for a chance and/or the email support.
Technorati Tags: Support, Skype
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