New ICQ Message History Converter Is Out!

The ICQ Team released, after I had written details about the ICQ Message History Converter problem, a new version of the ICQ Pro to ICQ 5 History Converter which now converted my old history from Classic ICQ2003b Pro to 100%!

Very well done, ICQ Team and thank you! 😀

It’s so great to have the complete history on one place again and so finally I can delete the ca. 1 gb big old Classic ICQ 2003b installation (= with message history from ICQ2000b-2003b)!!

Technorati Tags: ,

ICQ Support Ticket – How good are their replies?

As I have reported earlier the new ICQ Help Center is out. So I took my chance to try out the new Ticket Center and opened two tickets.
Yesterday they replied to one of my ticket. ICQ Support is famous for their “copy & pasted text blocks” which sounded pretty much computer generated and didn’t fit to my questions at all.
Now, the holy ICQ Supporter even got a name, and it sounds better and fit exactly to my opened ticket and to my stuff I wrote:

“Hello,

In regards to the bug in the Message History export function, it is possible that the feature wont work as expected, especially if your are trying to export history from a NON-ICQ contact (for example, an AOL or AIM).
Please check whether the user on your contact list is an ICQ member. In addition, special symbols, like smileys may not appear when exporting history from ICQ 5.

As for your comment about the bug in the docking feature of ICQ 5, we are aware of it and working on a solution.

You mentioned in your message some problems found in the Message History Converter tool, which were reported to the expert group. Again, we are working on a solution to these problems. You might want to download our NEW History Converter, which was released on Thursday, May 19, 2005 (if you haven’t done so already). You can download it from this link:

Last but not least, as you may already know, we are always happy to receive comments and suggestion from our users. All comments and suggestions are taken into consideration and our goal is to implement those features that will benefit the whole ICQ community.

Thank You,
Michael Bing
The ICQ Support Team.”

So let’s analyze a bit… 🙂

1) History Save function: I didn’t know that this is known to be troublesome with AIM/AOL9 contacts.
Infact I didn’t tell him from which kind of contact I couldn’t export the history.

So: Good reply!

(I have written in my re-reply to him the missing information).

2) Bug in the docking feature:
In past, they just wrote to me a “how to use the contact list”. Now, this is a lot better reply.

So: Good reply!

3) Message History Converter problem:
he somehow made a mishmash of “Focus Group” and “Expert Board” and called it “Focus Group” 😀
Anyway, good reply. He just missed to tell me the download link. But all problems are fixed now, infact it works perfect now!

So: Good reply but missing link

4) Adding old ICQ status to Status Manager:

Just the ususal: “We do our best to implement all suggested features” reply! 🙁

So: Very bad reply 🙁

I have written a re-reply to him, so hope you will look forward to Part II of this Ticket Story! 😀

Technorati Tags: ,

Free GMail & Orkut invites?

I have found a site where you can win a GMail invitation and get an Orkut Invitation (title is link).
Ok, giving away Gmail invitations is no bad, even I do it.
But since Orkut is a network of friends, I think this invitations for everyone spoils the meaining of the trusted friends network – I e.g. would never invite a person I don’t see as a friend.

Just my opinion, well…

Technorati Tags: ,

History Converter problem – ICQ Team replied again!

Good News!
After the reply from ICQ Team regarding the Message History problem I have had, they replied a 2nd time to my detailed error report.
Please read their reply, here.

Let’s hope they can fix it! I will stay thrilled and keep my Pro history files, of course 😉 😀

I will keep you updated about this issue!…

Technorati Tags: ,

New ICQ Help Center is out!

The new help center at http://www.icq.com/help/ is out! It has a knowledge base, ticket center,. etc.
As the ICQ Team promised in the Expert Chat, it’s finally done.
I have also written a big complaint post in the ICQ Focus Group and I have received a reply from Udo – The ICQ Team

Let’s hope all problems from the past with the “automated email service” are past history now! 😀
I am thrilled! I hope they will keep all promises they have made!

Technorati Tags: ,

IM – Viral Marketing- ICQ Most Users


Viral Marketing
Originally uploaded by niallkennedy.

I found this picture on Flickr though Technorati and I can only describe it with one word: Interesting!
Especially beause many people claim, and even IT media iformation sources do, that MSN is the strongest IM client.
But as this graphic shows, however, the biggest is indeed ICQ! 😀
ICQ Community rulez! 😀

PS: DO not know wether MSN and Hotmail were the same time available but I see it the way that most Hotmail users have MSN.

Technorati Tags: ,

The 1 Gigabyte Attachment

Hey boys and not boys!
Are you a hard (wo)man, who always wanted to send large files by email?
You are angry that even GMail has an attachment size limit?
then Try YouSendIt!
>ou upload an up to 1 GB big file onto their servers, they keep it for 7 days on it and you send a simple plain text email of containing the link! 😀

Wow, what great services, I always get surprised, never miss a chance! 😀

Yadda-yadda…. 😛

Technorati Tags: ,

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close